:: For Business

Platinum Computers offers many different support functions to local businesses across Hartlepool, Stockton, Middlesbrough, Billingham, Sunderalnd and all the North east. Above all we understand the need to support the people behind those businesses, and not just their technical infrastructures. We have existing support partnerships with over 50 companies in Hartlepool alone, and each one of our clients has 24 hour access to qualified specialists across wide technical disciples.

We have spent many years designing systems and solutions based around our clients requirements to make, what we believe, is the best service offering in the Teesside area. At Platinum Computers we believe passionately in the importance of quality people, with a constant investment in their technical development. This increases the level of service we offer our existing customer base, and further increases the skills equity at the core of our business.

From a clients perspective technology is not the complete picture in terms of a companywide I.T. strategy, which is why technical considerations are only a part of what we consider when providing consultancy services to our clients. Some additional inputs into our solutions can include your commercial objectives, operational structure, industry considerations, and the nature and trends of your customer base.

Whether you require a small file server installation or a complete network implementation, we will be happy to work with you in making the right choice for your business. Below is a comprehensive list of the services we offer our existing and new clients:

• Network Analysis, Design, and Implementation.
• Network Security Audits and Firewall Implementation.
• Disaster Recovery.
• Backup Service Implementation.
• Anti Virus.
• Email Services.
• Hardware Support.
• Software Support.

Existing clients who have requested a Platinum Computers Support Contact also benefit from the following additional services as part of their service level agreement:

• 24/7 Emergency I.T. Support.
• 4 Hour Response Times.
• Fortnightly Assessment Visits.

Platinum Computers offers a bespoke solution based on your requirements, so if you would like to speak to us about any of our repair services or business solutions, please contact us using the details on our Contacts page. Alternatively you are welcome to make an appointment and come in to one of our local offices: